Yes, you read that title correctly. Today I gave Zillow Group notice that I'll be retiring. Retired, as in no longer working for a living. You know, that thing typically reserved for people …
I Don’t Know How You Do Your Job
“Nothing personal, but I hate you and your company. Mostly I hate you though. The company is what it is. You, on the other hand, sold out an entire industry — for a paycheck.” Backstory Most …
A Shining Customer Service Example
I love a great customer service story. The wife and I recently realized that somehow a couple of my running medals were lost when we moved. They appear to now be taking up residence in a local …
Some days, I don’t understand people.
Today is Veterans Day. Observed annually on November 11, it honors men and women who served in the United States Armed Forces. My father is a veteran. He spent almost three decades serving as a …
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Life’s a Marathon, Not a Sprint (Part 2)
Originally published July 4, 2014 on unfiltered.me Last week I wrote about my heart attack, and the “BHAG” (Big Hairy Audacious Goal) that was set — running a full 26.2 mile marathon in a single …
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Life’s a Marathon, Not a Sprint (Part 1)
Originally published on June 26, 2014 on unfiltered.me There are certain dates in one’s life they never forget. A wedding anniversary, the date your divorce is finalized. The birth of a child, the …
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